Family violence, abuse or neglect

Tunuhuruhuru whānau, tūkino whānau, whakahapa whānau rānei

If you are feeling unsafe or there is an immediate risk to your whānau or children then call NZ Police on 111.

For urgent health care phone 111 and ask for an ambulance.

If you would like to get help for child safety now, or are worried about a child, call 0508 Family (0508 326 459).

If you need to find out more information about family safety we recommend you connect with your camp or base Social Worker.

You can phone the NZDF 4U Wellbeing Support phone line 24/7 to access support for members and NZDF whānau and Veterans on 0800 693 348.

National Helplines

There are a number of helplines which you can call after hours to get advice or support.

NZ Police.  If it's not urgent, phone 105. Find out how to get help for family violence (domestic violence) and learn about Protection Orders and Police Safety Orders.

Are you Ok. Family Violence Information line 0800 456 450.

Shine. Making NZ homes violence free, call 0508 744 633 (for adults and child victims to be safe) 9am-11pm.

Women’s Refuge. Supporting women and children experiencing family violence, call 0800 733 843, 24/7.

Māori Women’s Refuge. Each region has their own contact details, you can ask the team at your nearest location by calling 0800 733 843 or look up their website.

Shakti. Providing immediate help for women and children from Asian, African and Middle Eastern origin. Call 0800 742 584 or check out their facebook page.

Safe to Talk Call 0800 044 334, 24/7 if you have questions about sexual harm or text 4334.

Victims Support. Victim Support is here for all people affected by crime, trauma, and suicide in New Zealand. Call 0800 842 846, 24/7.

Victims Information. Call 0800 650 654 for advice on how to deal with the practical and emotional effects of crime.

Asian Family Services. Providing professional and nationwide confidential face-to-face or telephone support for Asians living in New Zealand, call 0800 862 342.

Family Action. Offers a range of services for those who have experienced abuse, trauma, family and sexual violence. These services include counselling, outreach, women’s refuge and youth programmes. Call 0800 326 327 Monday to Friday 8am-5pm.

Elder Abuse Helpline. Connecting you with registered nurses who can provide information and support about elder abuse. Available free 24/7 by calling 0800 EA NOT OK (0800 32 668 65), text 5032 or email.

Ghandhi Nivas. Providing early intervention and prevention services for New Zealand men who are at risk of committing harm in the family home. Call 0800 426 344 or email.

Hey Bro Helpline. Listening and offering support for men who feel they are going to harm a loved one or whānau member, call 0800 439 276.

Sensitive Claims ACC. If you or someone you know is a survivor of sexual abuse or assault, you can get help through the ACC Sensitive Claims Unit on 0800 735 566 or email.

Rainbow Youth. Providing support, information, resources & advocacy for Aotearoa’s queer, gender diverse, takatāpui and intersex youth.

Rape Crisis. You can seek specialist help immediately after a sexual assault, or if it happened a long time ago. Call 0800 88 33 00 or find your local helpline.

Healthline. For professional health advice call 0800 611 116.